Business Activity Mapping - Requirement Identification and Vendor Management

Steps involve requirement identification and dealing with a vendor:

Step 1:

The customer places the purchase order for the number of units of product they need i.e., the finished goods.

Step 2:

The Engineering department receives the purchase order and it will check the availability of finished goods. If the finished goods are there, they supply the finished goods to the customers. Then, the freezing of design and preparation of BOM will take place. If not, go to step 3

Step 3:

The Engineering department prepares a Bill of materials. They send the BOM to the purchase department. The Engineering department requires the raw materials for the production of finished goods.

Step 4:

The purchase department checks the BOM with the stocks of raw materials

Step 5:

If the materials mentioned in BOM are available in the material storage department, they send the materials to the manufacturing department for manufacturing. Then, after manufacturing the finished goods stored in warehouse and then transported to the customers.  If not, go to step 6

Step 6:

List down the items need to be purchased and send the list of items to be purchased to the purchase department. Then, the purchase department sends the purchase order to the vendor.

Step 7:

The vendor supplies the ordered materials.

Step 8:

Before the materials get stored in the materials storage department, the inspection of materials will be done. This is to check whether all the materials are within the specification limit or not.

Step 9:  

If all the materials are within the specification limit then the materials are accepted and moved to material storage department. Then go to steps 5 and 11. If not go to step 10

Step 10:

Materials which are non-conforming and falling outside the specification limit are rejected. Suddenly intimation should be given to the vendor about the non-conformity of materials. After sending the non-conformity, the rejected lots should be sending back to the vendor. But, some of the materials are within specification limit. They follow step 7

Step 11:

The vendor sends the replacement lots. Then go to step 7

Step 12:

After the materials get stored in the material storage department, good receipt note will be prepared and it sent to the vendor and the finance department. Then, finance department sends the process payment to the vendor.